Shop Assistant Cashier X10 – Clicks Woodmead
Advert reference: click_008104
Advert stats: Online
Apply by: 7 July 2022
Position Summary
Industry: FMCG & Supply Management
Job category: FMCG, Retail, Wholesale, and Supply Chain
Location: Pretoria
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Brand: Clicks Group
Introduction
Are you passionate about service excellence and helping people feel good? Are you confident to engage and communicate with our customers? We have an exciting opportunity in a Clicks store for a Shop Assistant / Cashier who will report to the Store Manager. This is a fantastic opportunity to start a career in retail.
Job description
Job purpose:
- To deliver service excellence through efficient customer service, point of sale (POS) operational activities, and merchandising in-store that leads to a positive customer experience.
Job objectives:
- To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
- To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning Clubcard rewards.
- To ensure the safe handling of cash at all times.
- To proactively promote the Clicks’ Clubcard and to enroll new Clubcard members to achieve the Clubcard participation targets.
- To make customers aware of promotions to positively affect sales and to ensure customers “feel good and pay less”.
- To deliver superior customer service by acting as a brand ambassador, being visible, and offering a friendly and professional service.
- To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
- To ensure continuity of excellent service by focusing on own development and product knowledge and sharing product information with relief staff
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions, and events to provide the correct information to customers at all times.
Minimum requirements
Qualifications and Experience:
- Essential: Grade 12
- Desirable: Maths 50% and English 50% at Grade 12 level
- Desirable: Relevant Retail/Business Management qualification
- Desirable: experience in a customer-facing role within a retail/FMCG store operations environment
Skills, Abilities, and Job-Related Knowledge:
- Basic math calculations
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
- Planning and organizing skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
Competencies:
- Relating and networking
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
- Working with people
- Persuading and Influencing
- Planning and Organising
- Coping with Pressures and Setbacks
Kindly note only applicants who meet the minimum requirements will be contacted.​
We are committed to the principles of Employment Equity.
Apply Online For The Shop Assistant Cashier X10
Send CV to CLK2154MGR@clicks.co.za