DEPARTMENT OF EMPLOYMENT AND LABOUR JOBS

CLIENT SERVICE OFFICE (X3 POSTS)

SALARY: R211 713 per annum
CENTRE : Botshabelo Labour Centre: Ref No: HR 4/4/8/636
Sasolburg Labour Centre: Ref No: HR 4/4/8/637
Ficksburg Labour Centre: Ref No: HR 4/4/8/638

REQUIREMENTS: Grade 12. Zero experience. Knowledge: Unemployment Insurance Act and
Regulations, Unemployment Insurance Contributions Act, Public Finance
Management Act, Treasury Regulations, Batho Pele Principles, Department f
Labour and UIF Policies and Procedures, UIF’s Vision, Mission, and Values,
Customer Care Principles, Departmental Policies, Procedure, and guidelines.
Skills: Interviewing, Communication, Listening, Conflict Management, Computer
literacy, Time Management, Customer Relations, Analytical, Interpersonal,
Telephone etiquette.

DUTIES: Provide screening Services, Process applications for UIF benefits. Register
payment continuation forms. Provide administrative functions.

ENQUIRIES: Mr. M Ngono Tel (051) 534 3789
Ms M Lelope Tel: (016) 970 3200
Mr. L Tlali Tel: (051) 933 2299

APPLICATIONS: Chief Director: Provincial Operations: Private Bag X 522, Bloemfontein, 9300 or
hand deliver at Laboria House, 43 Charlotte Maxeke Street, Bloemfontein.
Email: Botshabelo-FS@labour.gov.za
Email: Sasolburg-FS@labour.gov.za
Email: Ficksburg-FS@labour.gov.za

POST 10/28: CLIENT SERVICE OFFICER: COID REF NO:
HR4/4/10/201

SALARY: R211 713 per annum
CENTRE: Graaff Reinet Labour Centre, Eastern Cape Province

REQUIREMENTS: Matriculation/Grade 12/Senior Certificate. No experience is required. Knowledge:
Batho Pele Principles, Public service act, Public service regulations,
Compensation Fund Value chain, PFMA and Treasury Regulations. Skills:
Business Writing Skills, Interpersonal Relations, Telephone etiquette, Computer
Literacy, Analytical, Planning, and Organising.

DUTIES: Receive and verify documents for registration, Register the claims on the
Operational System. Assist employer services at the kiosk, online system, and
service centers. Handle all service-related queries and complaints.

ENQUIRIES: Mr. L Mduduma Tel No: (049) 892 2142.
APPLICATIONS : Labour Centre Operations: P.O BOX 342, Graff Reinet, 6280. Email: Jobs-
EC9@labour.gov.za

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POST 10/29: OFFICE AID: MANAGEMENT SUPPORT SERVICES
REF NO: HR4/4/4/02/04

SALARY: R124 434 per annum
CENTRE: Labour Centre: Carletonville

REQUIREMENTS: Standard 8/Grade 10. (0) Zero experience. Knowledge: Cleaning Practices,
Catering, Office Practices Skills: Interpersonal relations, Verbal, Communication,
Listening.

DUTIES: Ensure a clean office environment at all times. Provide food service aid. Assist
in distributing stock. Assist with messenger functions.

ENQUIRIES: Mr. BP Mosoeu Tel: (018) 788 3281
APPLICATIONS: Chief Director: Provincial Operations: PO Box 4560, Johannesburg, 2001 or hand
deliver at 77 de Korte Street, Braamfontein Email:Jobs-gp3@labour.gov.za

CLOSING DATE: 05 April 2022 at 16:00

NOTE: Applications quoting the relevant reference number must be submitted on the new
form Z83, obtainable from any Public Service Department or on the internet at
www.gov.za/documents. Received applications using the incorrect application for
employment (old Z83) will not be considered. Each application for employment
form must be fully completed, duly signed, and initialed by the applicant. Failure
to sign this form may lead to disqualification of the application during the selection
process. A recently updated comprehensive CV as well as copies of all
qualification academic transcripts including Senior Certificate, ID-document and a
Driver’s license where applicable should accompany a fully completed, initialed, and signed new form Z83. Applicants must submit copies of qualifications, ID
documents, and other relevant documents as indicated. Such copies need not be
certified when applying for a post. The communication from the HR of the
Department regarding the requirements of the certified documents will be limited
to shortlisted candidates. Therefore, only shortlisted candidates for the post will
be required to submit certified documents on or before the day of the interview
following the communication from HR. Non-RSA Citizens/Permanent Resident
Permit Holders must attach a copy of their Permanent Residence Permits to their
applications. Should you be in possession of a foreign qualification, it must be
accompanied by an evaluation certificate from the South African Qualification
Authority (SAQA). Applicants who do not comply with the above-mentioned
requirements, as well as applications received late, will not be considered. The
Department does not accept applications via fax. Failure to submit all the
requested documents will result in the application not being considered.
Correspondence will be limited to short-listed candidates only. If you have not
been contacted within eight (8) weeks after the closing date of this advertisement,
please accept that your application was unsuccessful. Suitable candidates will be
subjected to a personnel suitability check (criminal record, citizenship, credit
record checks, qualification verification, and employment verification). The
Department reserves the right not to make any appointment(s) to the above post.
A pre-entry certificate obtained from the National School of Government (NSG) is
required for all SMS applicants. The course is available at the NSG under the
name Certificate for entry into SMS and the full details can be obtained by
following the below link:https://www.thensg.gov.za/training-course/sms-pre-
entry programme/. All shortlisted candidates for SMS posts will be subjected to a
technical competency exercise that intends to test relevant technical elements of
the job, the logistics of which be communicated by the Department. Following the
interview and technical exercise, the selection panel will recommend candidates
to attend generic managerial competencies using the mandated DPSA SMS
competency assessment tools. The successful candidate will be expected to sign
an Internship performance agreement. The Department is an equal opportunity
affirmative action employer. The Employment Equity Plan of the Department shall
inform the employment decision. It is the Department’s intention to promote equity
(race, gender, and disability) through the filling of this post(s) NB: Indicate the
correct job title and the reference number of the post on the subject line of your
email. Use the correct email address associated with the post. Failure to do so,
your application will be disqualified.

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