Check the status of your R370 Social Relief of Distress (SRD) grant application

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To check the status of your R370 Social Relief of Distress (SRD) grant application , you can follow these steps:

Two Easy Ways to Check Your Sassa Status

1. Online Sassa Status Check

Visit the official Sassa SRD website: Go to the official Sassa SRD website: https://srd.sassa.gov.za.

Select the “Application Status” section: Locate and click on the section labeled “Application Status.”

Enter your details: Provide your South African ID number and the phone number you used during the application process.

Check your status: Click the “Check Status” button. You might receive a one-time PIN (OTP) via SMS.

Enter the OTP: Input the OTP to view your application status.

2. Using the WhatsApp or USSD Service

  • WhatsApp:
    • Save the Sassa WhatsApp number: 082 046 8553.
    • Send a message to this number saying “status.”
    • Follow the prompts to enter your ID number and other details as required.
  • USSD Code:
    • Dial 1203210# on your phone.
    • Follow the instructions to check your SRD grant status.
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Understanding Your Sassa Status

  • Pending: If your application status is “pending,” it means your application is still under review. Processing times can vary, so you may need to wait.
  • Approved: If your application is approved, you will receive an SMS notification. You can collect your R370 grant from Pick n Pay, Shoprite, Checkers, or Boxer stores. Alternatively, you can choose to have the amount deposited directly into your bank account.
  • Declined: If your application is declined, you can appeal the decision. You have the right to appeal to the Independent Tribunal for Social Assistance Appeals (ITSAA).

Appealing a Declined Application

If your application is rejected and you meet the eligibility criteria, you can submit an appeal:

Submit an appeal to the ITSAA: Visit the ITSAA website or contact them directly to file an appeal.

Separate appeals for each month: Note that each month your application is rejected requires a separate appeal.

Timeline for appeals: The ITSAA aims to finalize appeals within 60-90 days. The decision is final, but applicants can request a judicial review within 180 days of receiving the ITSAA decision.

Eligibility Criteria for the SRD Grant

To qualify for the SRD grant, applicants must:

  • Be a South African citizen, resident, or special permit holder.
  • Not receive other government support such as UIF benefits or NSFAS bursaries.
  • Have a bank balance below R624.

Important Reminders

  • Use only official channels to check your status to avoid scams.
  • Ensure your contact details are up-to-date with Sassa to receive important notifications regarding your grant.

By following these steps and understanding your Sassa status, you can manage your SRD grant application more effectively.

Check the status of your R370 Social Relief of Distress (SRD) grant application