Truworths Credit Learnership :Grade 10
Closing Date
2022/10/01
Reference Number
TRU220607-22
Job Title
Credit Learnership (Western Cape)
Business Area
Credit Service
Job Type
Learnership
Location – Country
South Africa
Location – Province
Western Cape
Location – Town / City
Cape Town
Job Description
The Learnership will allow individuals to be cross-trained, making them able to operate in our Credit Services environment, work telephonically with customers and provide customer services on queries pertaining to their store account. To be successful in this position you must be committed to learning and completing logbooks, be prepared for assessments, and be found to be competent as a Credit Services Agent.
What we expect from you
Learn and form knowledge
Prepare for Assessments
Dealing with Inbound and Outbound Calls.
Educating the Customer – education with regards to benefits of payment; NCA, Fashion Delivery Service, and consequences of non-payment.
Administration – demonstrates an ability to adhere to administrative call procedures with speed and accuracy and updates customer details, summarises comments in the memo field.
Quality of Call Ending
Requirements
Grade 10
Passion for fashion and retail
How To Apply